Frequently Asked Questions

Everything you need to know about our delicious offerings and delivery.

How do you ensure the freshness of the food during shipping?

We use specialized insulated packaging and gel ice packs to maintain optimal temperatures, ensuring your items arrive fresh and ready to enjoy.

Where do you deliver?

Currently, we ship to all 48 contiguous states in the US. We are working on expanding our delivery zones to include international locations soon.

Can I track my order once it has been shipped?

Yes, as soon as your order leaves our kitchen, you will receive an email with a tracking number and a link to monitor its progress in real-time.

What is your return policy for perishable goods?

Due to the nature of our food products, we cannot accept returns. However, if your order arrives damaged or incorrect, please contact us within 24 hours for a full refund or replacement.

Are your products suitable for specific dietary restrictions?

We offer a variety of options including gluten-free, vegan, and nut-free selections. Please check the detailed ingredient list on each product page for specific allergen information.

What payment methods do you accept?

We accept all major credit cards (Visa, Mastercard, American Express), as well as PayPal, Apple Pay, and Google Pay for a seamless checkout experience.